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Retailer Account Administrator

Apply now Job no: 494407
Work type: Fixed Term Full Time
Location: Sydney
Categories: Finance

Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities.

A career with Scentre Group fosters the chance to be part of a company that is transforming the digital and physical retail space. Work with great people and add value to a tangible product you can see.

Your opportunity

We have a fantastic opportunity available in our Retail Account Services team for a switched on Credit Administrator. You’ll provide support and assistance in the process of collecting outstanding debt. Through partnering with our Centre teams, you’ll act as point of contact for our retailers for resolution of any account issues/disputes.

Sitting within our large, high performing team, day to day you’ll be responsible for a range of debt collection and administrative tasks. A snapshot of your role:

  • Outgoing collections calls
  • Achieve monthly debt collection target as per KPI
  • Updating of debtor notes and ongoing action in relation to debt in SharePoint
  • Monitor ongoing debtor Payment Plans
  • Undertake daily banking of rent to trust accounts

The role is being offered as an 12-month contract position with full-time hours and will be based from our Sydney Support Office, located conveniently above Westfield Sydney.

What will set you apart from the rest?

We’re looking for a self-motivated, confident and detail-orientated individual, who enjoys working in a fast-paced environment. You’ll have experience in a collections / debt recovery role or similar, and through this you’ve gained confidence when dealing with a range of different stakeholders. You’ll have excellent written communication skills, and also be able to demonstrate an ability to manage multiple priorities too.

What sets us apart from the rest?

  • Diverse career paths across our vertically integrated business
  • Ability to innovate in a company that not only encourages it but will facilitate it

To us, diversity is about recognising and valuing the contribution of people from different backgrounds, with different perspectives and experiences. We believe that all the ways we're different contribute to our success. Diversity includes (but is not limited to) gender, age, disability, sexual orientation, ethnicity, religion, and cultural background. Inclusion is promoting and developing a culture where all of us can be ourselves and thrive. It's important to us that our workplace reflects the communities in which we operate, and Aboriginal and Torres Strait Islander peoples are encouraged to apply to all roles at Scentre Group.

Should you have any questions, or want to discuss the role further, please reach out to Bree Fienberg, Talent Acquisition Business Partner, at

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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