Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.
Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’
We are seeking expressions of interest for a Senior Facilities Manager to join one of our Westfield living centres within the Greater Sydney area (location TBC).
The Senior Facilities Manager (SFM) leads the facilities team and functions in their centre to deliver safe, compliant and comfortable environments across our living destinations whilst providing leadership with Facilities Managers within NSW, supporting the Regional Facilities Manager. A leader within the Customer Experience team the SFM ensures focus on daily operations, safety and building compliance, contract management, risk mitigation, financial management, environmental sustainability and strategic planning to deliver the right long-term outcomes enabling our centres to be essential to customers, business partners and the communities we operate in.
Your role and responsibilities will include, but not limited to:
- Provide technical support for the NSW Facilities teams and lead/drive initiatives that support the delivery of our ambition and the Customer Experience and O&E strategy
- Provide support to the Regional Facilities Manager to ensure key Operations and Environments strategic initiatives are delivered including environmental sustainability initiatives
- Play a leadership role with Facilities Managers within NSW through communicating and coordinating the actions required to ensure consistency of operations and that key safety and compliance measures are delivered
- Support the effective use of systems, data and technology to manage contract partners, develop life cycle plans, communicate priorities and drive commercial and operational performance
- Identify and facilitate the management/resolution of enterprise risks, support policies and procedures that embed work health and safety cultures across our teams and contract partners, controlling risk and delivering safe and compliant environments for our customers and business partners.
- Provide direction for all asset maintenance, repair and capital works, collaborating with all asset stakeholders ensuring all life safety, critical infrastructure and compliance issues are managed through to resolution with best practicable, cost-effective solution
- Manage direct reports team performance, succession planning, recruitment and talent development
- Provide immediate response to all emergency, evacuation or other incidents within the centre, following the agreed incident management processes including escalations
- Identify opportunities to further improve the asset’s environmental performance to meet or exceed the asset’s environmental targets, without detrimental effect to customer experience
As a part of our asset team, you’ll also have Duty Management responsibilities from time to time too, where you’ll be required to work a weekend shift (on a roster), which will be balanced with a day off in lieu.
What will set you apart from the rest?
- Experience within Engineering, Trades, Building Services or Facilities Management
- Coaching and leadership, enabling diverse teams to thrive and deliver the right outcomes in the right way
- Communicate effectively and collaborate with a wide range of stakeholders
- Be strategic to deliver the Operations and Environment plan and inform the asset plan
- Capable of balancing multiple priorities and being adaptable in a dynamic environment, managing risk, financials and maximising customer and business partner outcomes
- Innovate and be a change advocate
- Technical knowledge on critical infrastructure and compliance requirements
What sets us apart from the rest?
- A collaborative, welcoming, inclusive and supportive culture
- Gender neutral parental leave – 18 weeks paid with no qualifying period.
- Life Leave – additional five days paid leave to use however you like on top of your four weeks annual leave.
- Diverse career paths - Opportunities to cross skill and develop working with over 70 different professions within the team.
We encourage and support our employees to find balance in their work lives and what is important to them outside of work by embracing a flexible approach to how they work. If you're able to perform the requirements of the role and need some form of flexibility to do so, we're open to your application and ideas on how we could make it work.
Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day because we believe our differences contribute to our success and ensures a workforce that reflects the customers we serve, in the communities in which we operate. This commitment is backed by executive and employee-led working groups including LGBTI, gender equity, mental health & wellbeing, working flexibility and disability alongside other initiatives. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
If this sounds like you, apply today to make extraordinary happen! Should you have any questions, or want to discuss the role further, please reach out to Kylie Stephens, Talent Portfolio Lead - Customer & Strategy on 02 9028 8349.