Your opportunity

As an Application Support Engineer at Scentre Group, you will play a key role in supporting, maintaining, and enhancing enterprise applications that power critical business operations.

This position focuses on delivering Level 2 application support, proactively monitoring system performance, and contributing to the ongoing stability, reliability, and continuous improvement of enterprise platforms.

Working across both operational support and delivery initiatives, you will help ensure applications remain available, secure, and fit for purpose, while supporting business continuity and delivering a seamless user experience.

Day-to-day you will be responsible for:

• Provide Level 2 support, resolving incidents, service requests, and application issues across enterprise systems
• Monitor application performance and system health to proactively identify risks and improvement opportunities
• Support application operations, including maintenance, releases, deployments, and critical business processing
• Collaborate with engineering, product, and business teams to troubleshoot issues and drive continuous improvement
• Maintain documentation, support access and security administration, and contribute to testing and service management practices

This role is a fixed term contract role for 12 months.

What sets you apart

You will be a strong stakeholder manager with a customer focus, who thrives in fast-paced environments and communicates effectively across technical and business teams.

• Experience supporting and maintaining enterprise applications across production and operational environments
• Strong troubleshooting skills across application, system, and integration issues using structured problem-solving approaches
• Working knowledge of SQL, scripting, and application support tools to investigate and resolve issues
• Experience supporting deployments, upgrades, and operational release activities
• Understanding of application lifecycle and service management, with exposure to enterprise platforms such as JD Edwards, PeopleSoft, TM1, or DataOps environments

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.  If you require support or adjustments during the application process, please contact us confidentially at [email protected].

Discover more about working with us.

Applications close: 19th June 2026 (unless filled prior).