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Facilities Coordinator - Westfield Parramatta

Apply now Job no: 497743
Work type: Permanent Full Time
Location: Sydney
Categories: Facilities Management

Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’ 

Your opportunity

Join our dynamic team at Westfield Parramatta and become a key player in our quest for excellence in facility management. As a Facilities Coordinator, you'll work closely with the Facilities Manager to ensure the seamless operation and continuous improvement of our facilities. Your role is essential in providing unparalleled service to our retailers and elevating the overall customer experience.

Your role and responsibilities will include, but not be limited to:

  • Support the centre team day-to-day in delivering best-in-class hard and soft services to deliver excellence in customer and retailer experience.
  • Build strong relationships with service providers to ensure maintenance and repairs are done on time, within budget, and in compliance.
  • Manage the Computerised Maintenance Management System (CMMS) for work orders.
  • Contribute to environmental and sustainability initiatives, improving reporting and stakeholder engagement.
  • Ensure accurate, timely, and budget-conscious completion of maintenance, repairs, and capital projects.

This full-time permanent position is based onsite at Westfield Parramatta.

What will set you apart from the rest?

  • Relevant experience in retail, property, hospitality, facilities or building management.
  • Trade qualifications/experience - ideally electrician, air conditioning technician, fire technician, refrigeration mechanic or data technician experience
  • Project management experience. 
  • Strong customer service focus and exceptional administration skills.
  • Proven capabilities in supervising contractors, clarifying instructions and priorities to stakeholders.
  • Technology-literate and able to use business and building management systems and software.
  • Capable of meeting the demands of a seven-day operating center while maintaining a standard five-day work week schedule.

What will stand out will be your dedication to always looking for ways to learn and show initiative within both our team and the business in areas such as sustainability for example. You will have a history of building a strong rapport with internal and external stakeholders and thrive in an evolving environment.

What sets us apart from the rest?

  • A collaborative, welcoming, inclusive, and supportive culture.
  • Gender-neutral parental leave – 18 weeks paid with no qualifying period.
  • Life Leave – additional five days paid leave to use however you like on top of your four weeks annual leave.
  • Diverse career paths - Opportunities to cross-skill and develop working with over seventy different professions within the team.

Our diverse and inclusive workforce is not only something we are proud of but something to which we are committed. We encourage and support our people to bring their ‘whole selves' to work every day. This is because we believe all our differences contribute to our success and ensure a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

Should you have any questions, or want to discuss the role further, please reach out to the Talent Lead - Kylie Stephens,[email protected].

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

Any email communication regarding an employment opportunity with us will come from a email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: [email protected].


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We acknowledge the Traditional Owners and communities of the lands on which our business operates.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.
We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.
Scentre Group
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ABN 66 001 671 496

85 Castlereagh St Sydney NSW 2000

GPO BOX 4004 Sydney NSW 2001

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